You have successfully received international inquiries for your product or service. Do you know anything about the company inquiring? Does the buyer need assurance that if something is wrong with the product they can have service done domestically? How do you establish a system for responding to inquiries, providing warranty and after-sales service?
Topics Covered:
- Establishing a policy for international inquiries and researching international companies
- Building a relationship with overseas customer
- After-sales service